Quebec Law 25 compliance
Privacy policy
This page explains how Aiionwatha protects personal data collected through this website.
Last updated: January 5, 2025
Welcome to Aiionwatha's website. We are committed to protecting the confidentiality of your personal information in accordance with Quebec Law 25 and industry best practices.
This privacy policy explains how we collect, use, share, and retain your data when you interact with our website. By using it, you consent to the practices outlined below.
1. Collection of personal information
We collect the personal information you voluntarily share with us (name, email, phone number, organization, etc.) when you complete a contact form, book a meeting, or request information.
2. Use of personal information
Your information is used solely to:
- Respond to your inquiries and deliver the services you request.
- Personalize your experience on the site and tailor our communications.
- Provide updates related to products or services you purchased or evaluated.
3. Sharing personal information
We only share your data with third parties in the following situations:
- When it is required to perform a mandate (e.g., with grant partners or technology vendors).
- If required by law, regulation, or a court order.
- When you have provided explicit and informed consent.
4. Data security
We adopt reasonable safeguards to prevent the loss, unauthorized access, disclosure, alteration, or destruction of your data.
- Data storage: information is hosted on secure servers with restricted access limited to authorized personnel and vetted service providers.
- Transmission: online forms use encrypted protocols (SSL/TLS) to protect sensitive data sent over the internet.
No method of electronic storage or transmission is absolutely secure. We encourage every user to follow good cybersecurity practices when sharing personal information.
5. Retention period
We keep personal information only for the time required to achieve the purposes outlined in this policy or to meet our legal obligations.
- Request or booking records: these details are retained for up to five years after a file is closed in order to provide aftercare, meet tax obligations, and support regulatory reporting.
Depending on the type of data and applicable legal requirements, some information may be deleted sooner or anonymized.
6. Your rights
You may request access to, rectification of, deletion of, or portability of your personal information. You can also withdraw consent whenever processing is based on it. To exercise these rights, write to steven.germain.gl@gmail.com.
7. Policy updates
We may update this policy to reflect legal or operational changes. The effective date is always displayed at the top of the page.
8. Contact
For any privacy or Law 25 questions, contact us at steven.germain.gl@gmail.com.